HyperLink Open in Modal Window

Please set the “Hyperlink Open Behavior” Value to “All navigate to Record page”

• All in a Modal pop-up window This option will now open all the hyperlinks in a pop-up window and the user will remain on the same screen instead of navigating to the record page. The pop-up window will display a Task or Event record and will have options to edit the record right in that window or go to record a detailed page. You can’t right-click on a hyperlink and open in a new tab if you select this behavior. By default, our components are installed with this behavior.
• All Navigate to record page: This option will continue to take the user to record a detailed page when clicking on any hyperlink, similar to past experience. A user can right-click on the hyperlink and open it in a new tab or window as well.
• Task/Event in a Modal window pop-up: This option will now open only the Task & Event detail in a pop-up window and the user will remain on the same screen instead of navigating to the record page. The pop-up window will display a Task or Event record and will have options to edit the record right in that window or go to record a detailed page. You can’t right-click on a hyperlink and open a new tab if you select this behavior. The other related links will navigate to record detail pages similar to past experiences.
• Task/Event navigate to Record page: This option will continue to take the user to record a detailed page when clicking on only the Task/Event hyperlink, similar to past experience. A user can right-click on the hyperlink and open it in a new tab or window as well. The other related links will be open in the pop-up window.